Customer case studies

See how leading P&C carriers and TPAs use Kyber to draft, review, and send claims forms and correspondence. Explore real workflows and measurable results.

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TRUSTED BY LEADING CARRIERS & TPAS

Canal Insurance Selects Kyber to Enable Claims Modernization and Equip Its Teams for the Road Ahead
The commercial auto insurer is bringing AI-powered correspondence into its claims operations as part of a broader commitment to operational excellence, innovation, and better tools for the teams behind the claims experience
Kyber Customer Support, Firsthand: Adoption, Support, and Team Enablement
Super users leading Kyber adoption within their teams from Openly, Branch, and Loggerhead discuss what it takes to introduce Kyber successfully and help claims teams get value from day one.
Kyber and Loggerhead Insurance Set New Go-Live Benchmark, Launching in Just 43 Business Days to Power Next-Generation Claims Correspondence
In just 2 months from kickoff to go-live, Loggerhead and Kyber migrated templates and launched a modern claims correspondence workflow for adjusters.
Branch Cuts DOI Inquiry Response Time by an Average of 70% With Kyber
What once took Branch's Claims Compliance team days now takes hours with Kyber’s newest product launch.
Openly Partners with Kyber to Streamline Claims Communication and Improve Policyholder Experience
New partnership automates claims correspondence, giving adjusters more time for complex claims and policyholder support
Aspire General Automates 44% of Claims Correspondence in 90 Days With Kyber
By using Kyber Flows and event-driven automation, Aspire moved compliance-driven correspondence out of adjuster workflows and into system-level processes.
Kyber Is Your Best Adjuster’s First Draft Every Time
Validated using real revision behavior in live claims workflows, the median Kyber-generated letter requires no adjuster edits before being sent for review.
Aspire General Insurance Partners with Kyber to Modernize Claims Correspondence
Aspire General Insurance, a California-based specialty auto carrier, has announced a partnership with Kyber, the AI-powered correspondence automation platform built for P&C insurers.
How Kingstone Modernized Claims Correspondence in Only 2.5 Months with Kyber
Learn how this forward-thinking pioneer in property and casualty insurance is strategically modernizing their claims workflow with Kyber — positioning itself for long-term scalability and efficiency.
Branch Cuts Letter Cycle Time by 5x With Kyber
Branch has unlocked a new level of speed by fully adopting Kyber across its claims workflows. After initial success with AI-powered drafting and template management, the team now completes the full letter lifecycle from first draft to final delivery 5x faster.
Branch Consolidates Managed Templates by 80% with Kyber
Branch has transformed template management with Kyber, consolidating their library of templates by 80% and significantly reducing the total costs of operations for template management. With newfound efficiencies, they are able to easily manage their processes across states and lines of business.
Branch Accelerates Letter Drafting Time 65% with Kyber
“Branch’s results underscore the power of Kyber’s AI to not only speed up operational processes but also drive consistency and compliance across claims handling,” said Sav Gadoo, Co-Founder of Kyber.
Partner Announcement
Otter Claim Solutions Is Kyber Certified, Setting a New Standard for Adjuster Readiness
Otter Claim Solutions’ adjusters have completed Kyber’s training program, reinforcing a shared commitment to faster ramp-up, stronger workflows, and high-quality, AI-supported correspondence for the carriers both teams support.
Partner Announcement
Kyber and DATAMATX Partner to Streamline Print Mail Delivery for P&C Insurance Claims Teams
New partnership and integration enables seamless orchestration of print mail directly from claims workflows
Partner Announcement
Kyber and Majesco Partner to Automate and Govern Claims Correspondence in Majesco Intelligent Claims for P&C
New integration connects Majesco Intelligent Claims for P&C with Kyber’s AI-native correspondence platform to draft, review, send, and log communications with end-to-end auditability
Partner Announcement
Kyber and Twilio SendGrid Partner to Centralize Claims Email for Insurers
New partnership brings standardized email delivery into Kyber’s AI-powered claims forms and correspondence platform.
Partner Announcement
Kyber Launches Guidewire Accelerator for Claims Correspondence in ClaimCenter
Kyber, an AI platform built for claims teams, today announced the availability of the Kyber Accelerator for Claims Correspondence in the Guidewire Marketplace.
Partner Announcement
Delivery Tracking + Lob: Seamless Print Mail and Real-Time Delivery Status for Claims Teams
Track, resend, and document every print mail delivery without leaving Kyber.
Partner Announcement
Introducing Kyber's PCMS Integration: Your Key to Simplified Claims Communication
Kyber’s integration with PCMS Atlas automates claim notice generation, enabling adjusters to instantly draft accurate, compliant notices using prepopulated claims data—eliminating manual work, reducing compliance risks, and improving efficiency.
Partner Announcement
Kyber's Snapsheet Integration: Everything You Need to Know
Kyber’s Snapsheet integration automates the drafting and delivery of insurance claim notices, reducing manual effort, minimizing errors, and accelerating claims communication through seamless API-powered document generation.
Partner Announcement
Snapsheet and Kyber Partner to Transform Insurance Claims Communication with AI-Powered Document Generation
Snapsheet, a leader in cloud-based claims management technology, is excited to announce a new strategic partnership with Kyber , an innovative provider of AI-driven document generation and delivery solutions tailored for the insurance industry.
Company Update
Kyber’s Q2 2026 Update: Scaling Review, Strengthening Governance, & Building Around the Humans in the Loop
Kyber’s focus in Q2 centered on governance, compliance, and review.
Company Update
Kyber Recognized With Three PropertyCasualty360 2026 Insurance Luminaries Wins
Kyber has been named a three-time winner in PropertyCasualty360’s Insurance Luminaries Class of 2026, earning recognition for Excellence in Workplace Culture, Rising Star of the Year for Founder and CEO Arvind Sontha, and Excellence in Marketing/PR for Anna Conger.
Company Update
Kyber’s Q1 2026 Update: Scaling Volume, Expanding Partnerships, and Advancing Enterprise-Ready Workflows
A recap of Kyber’s key milestones in Q1 and how we are building toward deeper automation and enterprise scale in Q2.
Company Update
Kyber’s 2025 Year in Review. Scaling Claims Correspondence Through Governance and Composability
Kyber’s 2025 recap, covering product milestones, enterprise integrations, and the operational scale achieved across claims correspondence, delivery, and compliance.
Company Update
Kyber’s Q3 2025 Update: Deepening Automation and Integrations to Power Modern Claims Operations
Our recap of the key milestones Kyber achieved in Q3 2025, and what’s ahead as we close out the year.
Company Update
Kyber's Q1 2025 Update: Modernizing Claim Correspondence Alongside an Evolving Industry
Our team's recap of the wins Kyber secured in Q1, plus a sneak peek into what we have planned for the coming months.
Company Update
Kyber Achieves SOC 2 Type II Certification: A Milestone in Our Data Security Journey
We're thrilled to announce that Kyber has officially achieved SOC 2 Type II certification, building on our previous completion of SOC 2 Type I mere months ago.
Company Update
Kyber Achieves SOC 2 Type 1 Certification, Strengthening Data Security Commitment
For an insurance-focused platform like Kyber, achieving SOC 2 Type 1 certification is more than a badge of honor—it's a critical step in demonstrating our adherence to industry regulations and our commitment to safeguarding sensitive data.