Ensure every notice is compliant, consistent, and personalized. Kyber automates the process so your adjusters can focus on providing the best policyholder experience.
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How It Works
Purpose-built for P&C claims. Kyber supports every step of the letter writing process from first draft to final send.
GENERATE
Structured, compliant claims communications in seconds
Kyber pulls policy details, claim data, and jurisdictional requirements into managed templates, ensuring accuracy from the start. AI extracts relevant policy language, drafts narratives from claim notes, and formats notices instantly, saving adjusters time.
REVIEW
Collaborate and approve with built-in oversight
Managers review and approve letters in one system. Kyber supports internal review workflows with tracked edits, multiple review layers custom to your organization's process, real-time collaboration between team members, version control, and role-based visibility to ensure nothing is missed before notices go out.
REVIEW
Fully tracked and automated omnichannel delivery
Kyber automates delivery to the right recipient using the right channel at the right time, whether that’s via print mail or email. Adjusters no longer need to manage file attachments, delivery methods, or follow-ups. Every delivery is tracked, and key details are synced into your claims system to support compliance and audit readiness.
Scale
Easy, centralized, self-service template management
Claims operations teams manage templates, formatting, and jurisdictional variations from one place. Dynamic templates adjust based on claim type, coverage, and state. New templates can be spun up without clunky tools, HTML, or high servicing costs. Your team stays agile while maintaining consistency across every notice.
I’ve seen firsthand how time-consuming and error-prone traditional letter generation can be, which is why we’re beyond excited to integrate Kyber’s LetterGen—its AI-powered drafting, real-time collaboration, and seamless integration are revolutionizing our efficiency and customer experience.
Kyber has completely transformed how we handle correspondence. We now save hundreds of hours in drafting time each week and no longer worry about compliance errors or formatting inconsistencies.
The process for drafting, reviewing, and approving claims correspondence can be time consuming for our claims team, leaving less time to focus on the most important aspect of a claim: our customer. By leveraging Kyber’s AI enabled technology, we will streamline administrative tasks, improving efficiency and allowing our teams to dedicate more time to delivering unparalleled service to our customers.
I love what the team at Kyber has built. It has helped us better serve our internal teams, members, and agents. I really appreciate that they've customized it to fit the specific needs of Branch Insurance. It's like they can read our minds!
Why claims teams choose Kyber
Kyber helps modern claims leaders streamline operations, reduce compliance risk, and scale without adding headcount. If your team is still buried in manual notices and outdated systems, here’s how we help you move forward.
Ensure every document is audit-ready
Compliance isn’t left to chance. Kyber pulls the correct policy language, applies jurisdictional requirements, and logs every edit automatically for full traceability.
Reduce claims letter drafting time by 65%
Adjusters instantly generate policy-ready notices without copy-pasting or formatting. Kyber pre-fills the correct details so your team can focus on resolution, not admin work.
Unify templates in one dynamic system
Replace hundreds of duplicative templates with a dynamic system that adjusts by claim type, coverage, and state. Updates happen once and apply across your org.
Communicate clearly with policyholders
Fast, accurate letters reduce confusion and back-and-forth. Kyber helps your team respond with clarity, precision, and speed when it matters most.
Deliver a consistent experience at scale
Every adjuster starts from the same source of truth. Kyber brings structure to notice generation so communications stay aligned, even during volume spikes.
Implement on top of existing workflows
Kyber fits into your existing claims workflows with minimal lift from IT. Your team stays in control, with no disruption to the systems or processes already in place.
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Enterprise-grade security and compliance
Kyber supports SOC 2 Type II compliance and offers on-premise deployment. Your data stays secure and fully under your control.
Safe API Access
Kyber’s encrypted API lets you connect safely to internal systems and workflows. All features are protected with strict authentication and encryption protocols.
Security Handling
Kyber adapts to your data privacy requirements. We support PII and PHI handling with role-based access, audit controls, and flexible configurations based on your internal policies.
SOC 2 Type II
We meet rigorous standards for security, availability, and confidentiality to ensure enterprise-level protection across every layer of your claims data.
Improve policyholder experience. Save time and cost.
85%
less time spent drafting claim notices
60%
less time spent reviewing claim notices
3x
faster outreach to policy holders
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Ready to modernize your claims process?
We'd love to share more about how Kyber helps claims teams automate so adjusters can focus on policyholders, not admin.
Frequently Asked Questions
Kyber isn’t just a template library. It uses AI to pull the right policy language, apply jurisdictional rules, and generate accurate notices automatically. Every draft includes a built-in audit trail for full compliance visibility. Unlike legacy CCMs, Kyber is also lightweight to implement and easy to maintain across your claims team.
Kyber applies pre-approved templates, inserts only validated policy language, and enforces jurisdictional requirements for every letter. All edits, approvals, and versions are tracked automatically. All your organization's documents are audit-ready by default.
Yes. Kyber is customizable to your organization’s existing tech stack (including core systems) and processes
Most teams are live in under two months when integrating with an existing claims system. For new integrations or more complex environments, implementation typically takes up to four months with full support from our onboarding team.
Kyber supports on-premise and private cloud deployments, and meets SOC 2 Type II compliance standards. You can choose the architecture that aligns with your internal security protocols while maintaining full control over sensitive claims and policy data.