Aspire automates 44% of all correspondence with Kyber
Read More
Openly Partners with Kyber to Streamline Claims Communication and Improve Policyholder Experience
Press Release

Openly Partners with Kyber to Streamline Claims Communication and Improve Policyholder Experience

New partnership automates claims correspondence, giving adjusters more time for complex claims and policyholder support

Openly, a premium homeowners insurance provider built for independent agents, announced a partnership with Kyber to automate claims correspondence. By deploying Kyber’s AI-native platform, Openly will reduce the time adjusters spend drafting, reviewing, and delivering communications, while supporting faster, clearer updates for policyholders.  

Openly’s claims organization is designed around experienced professionals and a modern operating model that keeps the focus on the policyholder experience. The partnership with Kyber builds on that foundation by introducing a structured, governed correspondence workflow into the daily claims process, helping teams move quickly while maintaining consistent, high-quality communication. 

“Communication is one of the most important parts of a great claims experience,” said Gina Reyes, Vice President of Claims at Openly. “Kyber helps us deliver clearer, more consistent messages to policyholders, and it gives our adjusters time back to focus on the work that drives better outcomes.” 

Kyber is purpose-built for insurers to automate claims letters and forms using no-code templates, compliance-aware workflows, and review controls. The platform helps claims teams quickly generate polished drafts, streamline approvals, and maintain consistency across communications. 

“Openly has built a brand around a modern policyholder and agent experience,” said Arvind Sontha, Founder and CEO of Kyber. “This partnership reflects a shared focus on operational excellence in claims communications, where speed, clarity, and control directly shape the customer experience.” 

About Openly

Openly is a premium homeowners insurance provider serving independent agents nationwide. Its centralized platform combines competitive coverage, modern technology, and high-touch service to deliver a better insurance experience for agents and policyholders. Founded by industry veterans in 2017, Openly is available in 24 states and partners with more than 44,000 independent agents across the U.S. Learn more at Openly.com or linkedin.com/openlyllc.

About Kyber

Kyber is a Y Combinator-backed AI startup delivering the fastest way for claims teams to generate, review, and send claim forms and letters. Instead of spending hours drafting notices, adjusters get fully formatted, high-quality drafts in seconds. By eliminating manual work, Kyber reduces the time adjusters spend drafting by 65% and total letter cycle time by 5x, ensures every notice meets compliance standards, and keeps communications consistent. With dynamic templates and configurable review rules, Kyber ensures that every claim notice is consistent, compliant, and ready for adjusters to finalize. Headquartered in New York, New York, Kyber is transforming claims processes across the insurance industry. Learn more at askkyber.com and connect with us on LinkedIn.

Contents

No H2 Found

Thank you for subscribing!
From now on you will receive our monthly newsletter to your inbox.
Oops! Something went wrong while submitting the form.
Showcasing if a notice is approved or pending or denied.

Ready to Modernize Your Claims Process?

We'd love to share more about how Kyber helps claims teams automate so adjusters can focus on policyholders, not admin.

Book Demo
Showcasing if a notice is approved or pending or denied.

Frequently Asked Questions

How is Kyber different from traditional CCMs?

Kyber isn’t just a template library. It uses AI to pull the right policy language, apply jurisdictional rules, and generate accurate notices automatically. Every draft includes a built-in audit trail for full compliance visibility. Unlike legacy CCMs, Kyber is also lightweight to implement and easy to maintain across your claims team.

How does Kyber ensure compliance?

Kyber applies pre-approved templates, inserts only validated policy language, and enforces jurisdictional requirements for every letter. All edits, approvals, and versions are tracked automatically. All your organization's documents are audit-ready by default.

Does Kyber integrate with my existing Claims System?

Yes. Kyber is customizable to your organization’s existing tech stack (including core systems) and processes

How much time does it take to implement Kyber?

Most teams are live within a quarter when integrating with an existing claims system. For new integrations or more complex environments, implementation typically takes up to four months with full support from our onboarding team.

How does Kyber protect my organization’s data?

Kyber supports on-premise and private cloud deployments, and meets SOC 2 Type II compliance standards. You can choose the architecture that aligns with your internal security protocols while maintaining full control over sensitive claims and policy data.

Openly, a premium homeowners insurance provider built for independent agents, announced a partnership with Kyber to automate claims correspondence. By deploying Kyber’s AI-native platform, Openly will reduce the time adjusters spend drafting, reviewing, and delivering communications, while supporting faster, clearer updates for policyholders.  

Openly’s claims organization is designed around experienced professionals and a modern operating model that keeps the focus on the policyholder experience. The partnership with Kyber builds on that foundation by introducing a structured, governed correspondence workflow into the daily claims process, helping teams move quickly while maintaining consistent, high-quality communication. 

“Communication is one of the most important parts of a great claims experience,” said Gina Reyes, Vice President of Claims at Openly. “Kyber helps us deliver clearer, more consistent messages to policyholders, and it gives our adjusters time back to focus on the work that drives better outcomes.” 

Kyber is purpose-built for insurers to automate claims letters and forms using no-code templates, compliance-aware workflows, and review controls. The platform helps claims teams quickly generate polished drafts, streamline approvals, and maintain consistency across communications. 

“Openly has built a brand around a modern policyholder and agent experience,” said Arvind Sontha, Founder and CEO of Kyber. “This partnership reflects a shared focus on operational excellence in claims communications, where speed, clarity, and control directly shape the customer experience.” 

About Openly

Openly is a premium homeowners insurance provider serving independent agents nationwide. Its centralized platform combines competitive coverage, modern technology, and high-touch service to deliver a better insurance experience for agents and policyholders. Founded by industry veterans in 2017, Openly is available in 24 states and partners with more than 44,000 independent agents across the U.S. Learn more at Openly.com or linkedin.com/openlyllc.

About Kyber

Kyber is a Y Combinator-backed AI startup delivering the fastest way for claims teams to generate, review, and send claim forms and letters. Instead of spending hours drafting notices, adjusters get fully formatted, high-quality drafts in seconds. By eliminating manual work, Kyber reduces the time adjusters spend drafting by 65% and total letter cycle time by 5x, ensures every notice meets compliance standards, and keeps communications consistent. With dynamic templates and configurable review rules, Kyber ensures that every claim notice is consistent, compliant, and ready for adjusters to finalize. Headquartered in New York, New York, Kyber is transforming claims processes across the insurance industry. Learn more at askkyber.com and connect with us on LinkedIn.