As AI assistants become part of everyday workflows,we're making it easier for P&C carriers to access Kyber's correspondence capabilities through the tools they already use.
Today, we're introducing Kyber's Model Context Protocol (MCP) connector, available through Claude and Microsoft 365 Copilot.
With Kyber MCP, insurers can find approved templates, generate correspondence drafts, and create documents in Kyber simply by asking their AI assistant.
How Does Kyber MCP Work?
Model Context Protocol (MCP) is an open standard that allows AI assistants to connect with other software to access information and perform tasks.
Kyber MCP connects supported AI assistants with Kyber's platform, allowing insurance teams to initiate correspondence tasks using everyday language.
For example, an adjuster can ask their AI assistant to find a reservation of rights template, identify the required information, and prepare a draft letter.
The resulting document can then be opened in Kyber for editing, review, approval, and delivery through the insurer's established workflows.
What Can Insurance Teams Do with Kyber MCP?
Kyber MCP enables insurance teams to access approved templates, identify required information, generate correspondence drafts, and retrieve documents through supported AI assistants.
These capabilities can support a range of correspondence needs, from claims notices and policyholder communications to other operational and regulatory correspondence.
Here's one example of how Kyber MCP works in practice, using a reservation of rights letter in Claude.
1. Find approved correspondence templates
Ask your AI assistant which published templates are available in Kyber, such as claim acknowledgments, status updates, or reservation of rights letters.
2. Identify the information needed
Select a template and ask which details are required to generate the letter. Kyber returns the relevant fields, including claim number, policy information, recipient details, and applicable state-specific language.
3. Generate a correspondence draft
Provide the required information and ask your AI assistant to prepare the letter using the selected template. Review the generated content directly in the conversation.
4. Create the document in Kyber
Once the draft is ready, ask your AI assistant to create the letter in Kyber. You'll receive a link to open the document, where it can be edited, reviewed, and submitted for approval.
What Does This Mean for P&C Insurers?
Kyber MCP gives insurance teams another way to work with correspondence without changing how documents are governed.
- Easier access to approved content: Find and use published correspondence templates directly through supported AI assistants.
- Less manual work: Identify required information and prepare drafts without navigating through multiple screens.
- Existing controls remain in place: Continue managing document editing, review, approvals, and delivery within Kyber.
For insurers adopting AI across their organizations, MCP makes correspondence capabilities accessible within broader AI workflows while preserving established processes and controls.
How to get started
Kyber MCP is available through Claude and Microsoft 365 Copilot.
Users can find Kyber in their supported AI assistant's connector directory, connect their Kyber account, and start by asking which correspondence templates are available.
.png)
About Kyber
Kyber is an AI-native correspondence management platform built for P&C insurers. By connecting insurance data, document generation, template management, and correspondence workflows, Kyber helps insurers automate communications, reduce manual work, and maintain greater control across the correspondence lifecycle.
Learn more at www.askkyber.com.
.png)
.png)
.png)
