Aspire automates 44% of all correspondence with Kyber
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Kyber's New Admin Dashboard
Product Updates

Kyber's New Admin Dashboard

Real-time operational visibility for claims leaders to keep correspondence moving, teams accountable, and review cycles on track.

Kyber administrators keep correspondence operations running in Kyber. They're the ones checking who's out of office and needs letters reassigned, spotting users with growing review backlogs, and making sure documents flow through the organization without bottlenecks. It's a job that requires constant awareness of what's happening across the team.

Kyber has always provided this visibility through scheduled email reports with key KPIs. Now, we're bringing those insights directly into the product with the Admin Home Page: a centralized dashboard that surfaces critical correspondence metrics in real time.

What the Admin Home Page Does

The Admin Home Page gives administrators instant access to the metrics that matter most for managing correspondence operations:

See what needs attention. A dedicated "Pending Your Review" section shows documents waiting for action, who's assigned, and how long they've been sitting. No more wondering if something slipped through the cracks.

Track how work flows through your organization. Monitor time from document creation to approval, with average, median, and 90th percentile metrics. Identify which reviewers are moving quickly and which might need support.

Measure automation adoption. The dashboard shows what percentage of documents go through Flows, which templates are fully automated, and where there might be opportunities to reduce manual work.

Keep e-signatures moving. View pending e-sign requests, see who's waiting on signatures, and spot delays before they create downstream issues.

Monitor usage patterns. See which templates are used most often, who's creating the most documents, and how the organization's correspondence volume trends over time.

From Scheduled Reports to Real-Time Visibility

Organizations have always been able to get monthly or weekly KPI reports delivered via email. The Admin Home Page takes that same data and makes it available on demand, updated continuously, so administrators can check in whenever they need to, not just when a report lands in their inbox.

It's a natural evolution: same insights, faster access, easier to act on.

Ready to explore what the Admin Home Page can do for your team? Book a demo or reach out to your Customer Success Manager.

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Kyber's New Admin Dashboard

Kyber administrators keep correspondence operations running in Kyber. They're the ones checking who's out of office and needs letters reassigned, spotting users with growing review backlogs, and making sure documents flow through the organization without bottlenecks. It's a job that requires constant awareness of what's happening across the team.

Kyber has always provided this visibility through scheduled email reports with key KPIs. Now, we're bringing those insights directly into the product with the Admin Home Page: a centralized dashboard that surfaces critical correspondence metrics in real time.

What the Admin Home Page Does

The Admin Home Page gives administrators instant access to the metrics that matter most for managing correspondence operations:

See what needs attention. A dedicated "Pending Your Review" section shows documents waiting for action, who's assigned, and how long they've been sitting. No more wondering if something slipped through the cracks.

Track how work flows through your organization. Monitor time from document creation to approval, with average, median, and 90th percentile metrics. Identify which reviewers are moving quickly and which might need support.

Measure automation adoption. The dashboard shows what percentage of documents go through Flows, which templates are fully automated, and where there might be opportunities to reduce manual work.

Keep e-signatures moving. View pending e-sign requests, see who's waiting on signatures, and spot delays before they create downstream issues.

Monitor usage patterns. See which templates are used most often, who's creating the most documents, and how the organization's correspondence volume trends over time.

From Scheduled Reports to Real-Time Visibility

Organizations have always been able to get monthly or weekly KPI reports delivered via email. The Admin Home Page takes that same data and makes it available on demand, updated continuously, so administrators can check in whenever they need to, not just when a report lands in their inbox.

It's a natural evolution: same insights, faster access, easier to act on.

Ready to explore what the Admin Home Page can do for your team? Book a demo or reach out to your Customer Success Manager.

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We'd love to share more about how Kyber helps claims teams automate so adjusters can focus on policyholders, not admin.

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Showcasing if a notice is approved or pending or denied.

Frequently Asked Questions

How is Kyber different from traditional CCMs?

Kyber isn’t just a template library. It uses AI to pull the right policy language, apply jurisdictional rules, and generate accurate notices automatically. Every draft includes a built-in audit trail for full compliance visibility. Unlike legacy CCMs, Kyber is also lightweight to implement and easy to maintain across your claims team.

How does Kyber ensure compliance?

Kyber applies pre-approved templates, inserts only validated policy language, and enforces jurisdictional requirements for every letter. All edits, approvals, and versions are tracked automatically. All your organization's documents are audit-ready by default.

Does Kyber integrate with my existing Claims System?

Yes. Kyber is customizable to your organization’s existing tech stack (including core systems) and processes

How much time does it take to implement Kyber?

Most teams are live within a quarter when integrating with an existing claims system. For new integrations or more complex environments, implementation typically takes up to four months with full support from our onboarding team.

How does Kyber protect my organization’s data?

Kyber supports on-premise and private cloud deployments, and meets SOC 2 Type II compliance standards. You can choose the architecture that aligns with your internal security protocols while maintaining full control over sensitive claims and policy data.