Curious how much Kyber could save your team?
Calculate your ROI
Format Policy: Instantly Clean Up Policy Language in Your Claims Letters
Product Updates

Format Policy: Instantly Clean Up Policy Language in Your Claims Letters

A simple tool to turn messy policy text into clear, compliant correspondence without manual, multi-click formatting.

Adjusters know the drill: you need to include a section of policy language in a letter, so you copy and paste from the policy PDF. What lands in your document is a wall of unformatted text... no indents, no bolding, no line breaks. You're then left spending valuable time cleaning it up, line by line, just to meet compliance and clarity standards.  

With Kyber, AI already extracts policy language directly, reducing manual effort and risk. But sometimes, you still need to copy and paste a specific section yourself. With the Format Policy function, those headaches are gone.

Feature Overview: What We Built and Why

The Format Policy function is a quality-of-life upgrade for users. It’s not a core workflow, but it solves a daily pain point that adds up over time.  

When you copy and paste policy language into a letter, the formatting is lost. What should be a clear, structured excerpt becomes a block of text that’s hard to read and easy to misinterpret. This slows down adjusters, introduces the risk of errors, and is generally a pain to fix.  

We built Format Policy so you can instantly clean up pasted policy language. With one click, Kyber’s in-editor AI copilot applies the right formatting, such as indents, bolding, line spacing, so your letters are clear, compliant, and ready to send.  

As Arvind Sontha, CEO of Kyber, puts it:

“Every adjuster knows the pain of cleaning up policy text. We wanted to introduce a simple fix with big down-stream impacts.”

How It Works: Step-by-Step

1. Copy the policy language you need. (With Kyber’s attachment viewer, you can do this without leaving your workspace.)  

2. Paste the text into your letter draft.  

3. Highlight the pasted section.  

4. Click the Format Policy button in the Kyber in-editor AI copilot.  

Kyber instantly applies the correct formatting, turning a block of text into a clean, professional excerpt.

Real-World Impact

The impact is simple, immediate, and tangible:

  • Time savings: Adjusters no longer spend minutes per letter reformatting policy language. Over hundreds of letters, this adds up to hours saved.
  • Reduction in errors: Automated formatting reduces the risk of missing indents, bolding, or line breaks that could lead to compliance issues or miscommunication.
  • Improved compliance: Letters consistently meet formatting standards, supporting regulatory and internal requirements.
  • Better experience: Adjusters can focus on higher-value work, not manual cleanup.
“It’s the small things that compound. Removing these daily annoyances frees up adjusters to deliver better service and results.” - Arvind Sontha, CEO @ Kyber

Why It Matters: Strategic Implications for Claims Teams

Format Policy is a small feature with outsized impact. It supports Kyber’s broader goal: to remove every annoying, manual step from claims correspondence.  

By automating formatting, Kyber further enables human-in-the-loop workflows. Adjusters remain in control, but the platform handles the tedious details. This approach ensures accuracy, compliance, and efficiency, without sacrificing oversight.  

For claims leaders, it means more consistent letters, fewer errors, and a smoother process for teams. It’s another step toward a future where technology handles the busywork, and people focus on judgment and service.

Ready to see how Format Policy can streamline your claims correspondence? Explore the feature in Kyber today or book a demo to see it in action.

Contents

No H2 Found

Thanks for joining,check your inbox!
From now on you will be the first one to receive our newsletter.
Oops! Something went wrong while submitting the form.

Download Now

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Free Whitepaper

Format Policy: Instantly Clean Up Policy Language in Your Claims Letters

Adjusters know the drill: you need to include a section of policy language in a letter, so you copy and paste from the policy PDF. What lands in your document is a wall of unformatted text... no indents, no bolding, no line breaks. You're then left spending valuable time cleaning it up, line by line, just to meet compliance and clarity standards.  

With Kyber, AI already extracts policy language directly, reducing manual effort and risk. But sometimes, you still need to copy and paste a specific section yourself. With the Format Policy function, those headaches are gone.

Feature Overview: What We Built and Why

The Format Policy function is a quality-of-life upgrade for users. It’s not a core workflow, but it solves a daily pain point that adds up over time.  

When you copy and paste policy language into a letter, the formatting is lost. What should be a clear, structured excerpt becomes a block of text that’s hard to read and easy to misinterpret. This slows down adjusters, introduces the risk of errors, and is generally a pain to fix.  

We built Format Policy so you can instantly clean up pasted policy language. With one click, Kyber’s in-editor AI copilot applies the right formatting, such as indents, bolding, line spacing, so your letters are clear, compliant, and ready to send.  

As Arvind Sontha, CEO of Kyber, puts it:

“Every adjuster knows the pain of cleaning up policy text. We wanted to introduce a simple fix with big down-stream impacts.”

How It Works: Step-by-Step

1. Copy the policy language you need. (With Kyber’s attachment viewer, you can do this without leaving your workspace.)  

2. Paste the text into your letter draft.  

3. Highlight the pasted section.  

4. Click the Format Policy button in the Kyber in-editor AI copilot.  

Kyber instantly applies the correct formatting, turning a block of text into a clean, professional excerpt.

Real-World Impact

The impact is simple, immediate, and tangible:

  • Time savings: Adjusters no longer spend minutes per letter reformatting policy language. Over hundreds of letters, this adds up to hours saved.
  • Reduction in errors: Automated formatting reduces the risk of missing indents, bolding, or line breaks that could lead to compliance issues or miscommunication.
  • Improved compliance: Letters consistently meet formatting standards, supporting regulatory and internal requirements.
  • Better experience: Adjusters can focus on higher-value work, not manual cleanup.
“It’s the small things that compound. Removing these daily annoyances frees up adjusters to deliver better service and results.” - Arvind Sontha, CEO @ Kyber

Why It Matters: Strategic Implications for Claims Teams

Format Policy is a small feature with outsized impact. It supports Kyber’s broader goal: to remove every annoying, manual step from claims correspondence.  

By automating formatting, Kyber further enables human-in-the-loop workflows. Adjusters remain in control, but the platform handles the tedious details. This approach ensures accuracy, compliance, and efficiency, without sacrificing oversight.  

For claims leaders, it means more consistent letters, fewer errors, and a smoother process for teams. It’s another step toward a future where technology handles the busywork, and people focus on judgment and service.

Ready to see how Format Policy can streamline your claims correspondence? Explore the feature in Kyber today or book a demo to see it in action.

Showcasing if a notice is approved or pending or denied.

Ready to modernize your claims process?

We'd love to share more about how Kyber helps claims teams automate so adjusters can focus on policyholders, not admin.

Book Demo
Showcasing if a notice is approved or pending or denied.

Frequently Asked Questions

How is Kyber different from traditional CCMs?

Kyber isn’t just a template library. It uses AI to pull the right policy language, apply jurisdictional rules, and generate accurate notices automatically. Every draft includes a built-in audit trail for full compliance visibility. Unlike legacy CCMs, Kyber is also lightweight to implement and easy to maintain across your claims team.

How does Kyber ensure compliance?

Kyber applies pre-approved templates, inserts only validated policy language, and enforces jurisdictional requirements for every letter. All edits, approvals, and versions are tracked automatically. All your organization's documents are audit-ready by default.

Does Kyber integrate with my existing Claims System?

Yes. Kyber is customizable to your organization’s existing tech stack (including core systems) and processes

How much time does it take to implement Kyber?

Most teams are live within a quarter when integrating with an existing claims system. For new integrations or more complex environments, implementation typically takes up to four months with full support from our onboarding team.

How does Kyber protect my organization’s data?

Kyber supports on-premise and private cloud deployments, and meets SOC 2 Type II compliance standards. You can choose the architecture that aligns with your internal security protocols while maintaining full control over sensitive claims and policy data.